Returns & Exchanges
At Amy Winehouse, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Drop your package off at any authorized shipping location; once received and inspected, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing